Shalem Counselling Services
Individual, Couple and Family
We provide safe spaces where individuals, couples and families can pause, reflect and rebuild. We offer professional, confidential counselling by experienced, Master’s-degree level psychotherapists and social workers. All of our clinicians are highly qualified, and are members of reputable professional associations and regulatory colleagues.
Shalem is committed to providing clinical excellence in its counselling services to all persons, regardless of age, race, orientation or religion. Our therapists are client-centred, focusing on co-creating solutions with clients as they seek to bring about changes in their lives and relationships.
We will partner with you to create a treatment plan that best addresses your areas of concern. As a faith-based clinic, our therapists are able to integrate issues of faith and spirituality into sessions if you so choose.
Meet our therapists here.
Should you like to book an appointment, click one of the buttons below.
Frequently Asked Questions
Force closed accordian
Style
How can I make an appointment?
You can simply call one of these numbers Hamilton (905.528.0353) or across Canada (1.866.347.0041).
What issues can I discuss with a counsellor?
In therapy, we work to build health for the client and their relationships. Clients bring many issues to the counselling process, including anger, addiction, communication difficulties, parenting, self-esteem, grief, depression, anxiety, sexuality issues, separation/divorce, trauma and abuse. Our clients include children, youth, adults and seniors.
During what hours can I meet with a counsellor?
For your convenience, we offer a variety of daytime and evening appointments.
Is it possible to meet either in person or online?
Yes, we offer the option to meet with counsellors either in person or online.
What is the typical length of counselling?
The average number of sessions is between 6 and 10, with some clients finding one or two helpful, and others needing more.
What does it cost?
We are fee-for-service agency, but strive to ensure that fees are not a barrier to service, and that all who seek counselling can access it regardless of financial circumstance. Please ask about our rates and options when you call.
About our fees — and how we try to remove barriers to care
How we’ve set our fees:
We aim to make counselling as accessible, fair, and sustainable as possible. Here’s how we think about fees:
- Our rates are comparable and often lower.
Our fees fall within — and in many cases below — the typical range for private psychotherapy in our region. As a non-profit agency, fees are designed to cover our costs, without the goal of profit. - Access comes first.
We offer subsidized counselling ($5–$105) at our Hamilton clinic whenever possible, made available through generous community grants from Hamilton organizations and donor support. This makes counselling available to Hamilton community members who do not have insurance and are not able to afford full fees. - Shared responsibility sustains care.
Our standard sliding scale ($105–$175) helps ensure our counselling services can continue for those who need them now and in the future. - Fees are not based on therapist seniority.
All our therapists meet professional standards and receive regular supervision, with the goal of professional excellence. Instead of our most experienced therapists seeing high-paying clients, fees are based on our team’s availability, clinical fit, and suitability. This ensures that clients have equal access and the best care possible. - We work to match care well.
We prioritize thoughtful matching between client and counsellor, recognizing that a good therapeutic fit matters more than credentials alone. We encourage you to share with our intake staff what is most important to you in a counsellor, and as much as you’re comfortable about the issue leading you to call us. - Subsidized spaces are limited.
We work hard to raise funds to subsidize sessions. Reduced-fee counselling depends on available funding and may not always be immediately available. We’re committed to using these resources as responsibly and equitably as we can. - Fees can be revisited.
Life changes. If your financial situation shifts after counselling has begun, we’re open to adjusting fees whenever possible. We don’t want cost to become an obstacle to care. - We’re always open to conversation.
If you have questions or concerns about fees, we encourage you to reach out. We’ll explore options with care, transparency, and respect.
What types of counselling do you offer?
Individual, Couple and Family Counselling
In therapy, we work to build health for the client and their relationships. Clients bring many issues to the counselling process, including anger, addiction, communication difficulties, parenting, self-esteem, grief, depression, anxiety, sexuality issues, separation/divorce, trauma and abuse. Our clients include children, youth, adults and seniors.
Attachment-Focused Therapy
Our relationship counselling at Shalem has a strong attachment focus. Our use of Dyadic Developmental Psychotherapy (DDP), designed to nurture and repair connections within families after trauma or neglect, is often used by foster and adoptive families to bring relief to distressed children and youth and guide parents seeking to build healthy bonds. Our use of Emotionally Focused Couples Therapy helps couples identify harmful patterns and reach out to each other in new ways, to strengthen bonds that have weakened.
Art Therapy
Art therapy offers a creative way to express and articulate emotional experiences that may be difficult to put into words. This type of therapy can be a comfortable way for children and teens to begin processing life experiences.
Music Therapy
Music Therapy harnesses sound elements and musical pieces to discover, reflect, and create new pathways. Since music is meaningful across the lifespan, any client may request to include music therapy in their treatment, regardless of age or musical background. No musical experience necessary!
Counselling is made possible by many donors, including the The Edith H. Turner Foundation through the Hamilton Community Foundation.
Funding for the Counselling Assistance Fund has been provided in part by the ArcelorMittal Dofasco Employee Donations Fund.
The views and opinions expressed in this website do not necessarily reflect those of ArcelorMittal Dofasco or the ArcelorMittal Employee Donations Fund.
Subsidized Counselling is funded in part by the City of Hamilton, City Enrichment Fund.